Terms and Conditions

TERMS AND CONDITIONS

EmpireFoods is the owner of this application. This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.  By using this mobile app on iOS or Android device including phones, tablets, or any other electronic devices, are referred to as (the "Platform"), or purchasing products from the Platform you agree to be bound by all of the terms and conditions of this Agreement.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this application and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

Empire Foods reserve the right to amend the terms and conditions at any time by posting such amendments on this Platform. If you do not agree with this Agreement, please immediately terminate your use of this application.

The app and its contents and system operational software is the sole ownership of Empire Foods.

Terms access and Proprietary rights

 

Empire Foods grants customers limited access rights for personal use on app and not to edit any portion of it.  Empire Foods has proprietary rights and trade secrets in the Products. You shall not copy, reproduce, resell or redistribute any Product manufactured and distributed by Empire Foods.

 

All materials, including images, text, designs, icons, photographs, programs, video clips and written and other materials shown on the app are intended solely for customer convenience. We also have rights to all specific layouts of this application, including images and other information. All the content on this app is the exclusive property of Empire Foods and is also protected by copyright laws.

Pricing

The price displayed on the app is in relation to the particular quantity of product as provided on the app and against such Product. However, the actual amount charged to you will be on the basis of the actual quantity of Product delivered to you. Any addition in the amount that you are liable to pay, shall be collected at the time of delivery.

Any difference in estimated price and actual price shall be adjusted by making a refund to you by Empire Foods.

Product Delivery 

We shall deliver the products once ordered within 48 hours. If there is any change in the timeline, we shall update you via message or call from our customer service team.

We, at our sole discretion can limit the quantities or cancel any quantity per order. In case of any such instance, our customer service team shall notify you on email/message on the details shared while placing an order. You agree to provide complete and accurate purchase and account information for all purchases done through our app.

Privacy Policy

We never provide or sell your information to third party companies or any agencies for commercial purposes. However, the app may contain links to other web sites that we do not manage directly such as Google Analytics used to understand and optimize user behavior. Empire Foods shall not be responsible for the privacy policies of such external web sites.

 

Order cancellation and Refund

A Customer can cancel the order within 2 hours after placing the order through app. The money which is already paid will be refunded to you in the same mode. The refund will be reflected in 4 to 5 working days.In case of any issue, you can get in touch with our customer service team

Customer Acceptance

By placing an order through app, user accept the terms and conditions of this agreement.

By registering and placing an order, the user agrees to receive text messages, mobile notifications, phone calls, promotional and transactional communication, and newsletters. The Customer can opt out by contacting the customer service team.

To provide correct and true information in all instances and authorize Empire Foods to validate the information provided at any point of time. Your use of this application and products are at your own risk. The Platform and Products are offered on an "as is" and "as available" basis.

You may not assign your rights and obligations under this Agreement to anyone.

The products description have been carefully read before placing the order and agree to be bound by the terms and conditions of sale.

 Indemnification

You will defend, indemnify and hold harmless Empire Foods, its employees, directors, officers, agents and their successors against any claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon my actions or inactions, which may result in any loss or liability to Empire Foods or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any obligations under this User Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues, defamation, violation of rights of privacy or publicity, loss of service to other subscribers and infringement of intellectual property or other rights.  

This clause shall survive the expiry or termination of this User Agreement.

 

Governing Law and Jurisdiction

 

All disputes arising shall be amicably settled at the first instance by mutual discussions and negotiations. In the event the dispute is not resolved then the same may be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 or any enactment of statutory modification thereof. This Agreement will be governed by the laws of India and shall be subject to the exclusive jurisdiction of Courts in Mumbai, Maharashtra.

Termination

Empire Foods has the right to terminate the use of this app if there you have breached any of the terms and conditions of this agreement.

BY USING THIS APPLICATION OR ORDERING PRODUCTS THROUGH THIS APPLICATION, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.